Returns and Exchanges
RETURN AND EXCHANGE POLICY
We really hope you love your LAMODA order however, we understand that sometimes you never know until you try it! If you do need to make a return you are welcome to do so within 14 days of receiving your order. Please ensure that you fill out the supplied returns form completely before sending a return back as any errors or omitted information can result in delays in processing the return.
Please note: Mystery Items and Outlet Sale/Final Sale (50% or more sale) items cannot be returned.
INTERNATIONAL ORDERS
We do not currently offer a returns service for our international customers through our portal; if you would like to return an international order please still complete the returns form but you will need to provide your own shipping label; our return address is listed below. Please note that we cannot reimburse outgoing shipping charges or customs fees for returns or exchanges. The customer is responsible for following the procedure for recouping taxes and duties outlined by the recipient country.
LAMODA
Unit 1,
Lawford Heath Industrial Estate,
Rugby,
CV23 9EU,
England